Printer-friendly versionThe Building Maintenance Company
Maintenance 360
The Building Maintenance Company was established by David Ridley in 1988 as an independent company to provide commerce, industry and the public sector with a maintenance service it can rely on twenty four hours a day, 365 days a year. With strong original principles of excellence and efficiency the company quickly became recognised as being an effective service provider.
The Challenge
Company Director, Charlotte Ridley wanted new software to manage company jobs. An existing system was costly to maintain and did not provide the efficiency and accuracy required to control the flow of costs and invoices being generated. Often the old system would take many minutes before loading screens and even then, some data was seen as unreliable by staff.
Charlotte wanted a system that valued efficiency and system users above all else: an easy-to-use interface and screens built around existing business processes at The Building Maintenance Company rather than screens built to suit the software development team. She also wanted to rebuild confidence in the data maintained by the system.
The Solution
The Building Maintenance Company chose Maintenance 360 for several reasons. Firstly she was attracted by the price. After going live with the new system she saidI can’t believe the value for money that we got from GreyRidge. The new system was priced at a fraction of the cost of the old system and yet has delivered exactly what we need and we have none of the system problems that we used to have. Data is accurate and the speed of the system is perfect.The directors were also impressed with the service offered by the GreyRidge team
Nothing was too much trouble. When we needed help with our accounting package, one of the GreyRidge team helped us without question we now feel that we have a true technology partner who cares about what we are trying to achieve. In real terms, this means that we can potentially provide a better service with less people
The Benefits
Now that the software is in use and helping the company, Charlotte reports back a simple message:I can wholeheartedly recommend Maintenance 360; great value for money and a new system perfect for our growing business.