Lawnkeeper
Franchise 360
Lawnkeeper are a professional lawn care franchise based in North Yorkshire. They have six franchisees across the UK. They provide high quality lawn care at a reasonable price to create a healthy lawn to be proud of. They supply and use their own products and treatments and visit customers on average four times per year. They care for commercial and domestic lawns.
The Challenge
Company director, Sam Langrick was finding that the customer data system he was using was struggling to cope as his business grew, and he was finding it took much of his time to calculate and invoice for management service fees. He decided to invest in new software, but was finding it hard to suit all of his needs without spending a vast amount of money.
The Solution
When he was introduced to GreyRidge’s Franchise 360, Sam was thoroughly impressed that he could have a system which was built for and around his company, and as such could carry out specific tasks like allow his franchisees to order grass treatment products and record lawn analysis results.
The Benefits
Sam was surprised at the low cost of installing the system, and has found it to be very cost effective, as it saves his franchisees a great deal of time and is very reliable. He is able to oversee all of the franchisees’ performance and can instantly see any outstanding management service fees owed to him, so it has made the whole business more productive.
Lawnkeeper have a dedicated support line to call if there is a problem, and the system came with a comprehensive training programme and manual. Sam also knows that as his business grows and develops, the software can adapt.
