Tailored software relies on clear communication.
We usually start with a conversation about the business benefits that you are looking for. We use ‘plain English’ for a very specific reason: we want you to have confidence that we have understood you while you know exactly what we can deliver.
We see software development from your point of view. Usually, you are looking for business benefits from your new system. Our strength is the ability to deliver those benefits quickly and at a reasonable cost.
Our project management is based around demonstration. Usually, we can start with a brief online demonstration of previous work that we have done that is relevant to your type of business. Our solutions are web-based and can be accessed from all devices: phone, tablet, laptop or desktop. This also means you can access demonstration and testing systems before, during and after the main project.
Technology companies sometimes aren’t very comfortable about working with people. We turn this on it’s head; communicating about software can actually be an enjoyable and open process.
Our developers are trained to listen during the project and to show their work as they go. We understand that change is part and parcel of every project. We want you to get what you actually need, not only what the specification said you thought you needed.
After successfully working on hundreds of projects we can proudly say that we have never had a project fail. No-one has ever rejected our work, we have never had anyone complain that we were late and we are confident that every client that uses our software can be contacted for a reference.
One of the most overlooked aspects of buying software is the aftercare and future development of your system.
All systems come with inclusive free email and phone support, premium hosting and are entirely maintained by our professional technical staff and our partners at Rackspace. All of our systems come with integrated automatic bug reporting and bug fixingin perpetuity is included in your support fees.
For any future development, we guarantee the same pricing, quality of development and level of service you received in you initial system development.